Find-Me Technologies is looking for an Internal Sales, Customer Service and Administration Person


Find-me technologies, the developer of the Find-me Carers Watch is looking for an Internal Sales, Customer Service and Administration Support person.

Find-me is a healthcare “start-up” who has developed a patented mobile Personal Emergency Response System (mPERS) that helps the elderly and vulnerable to live safely and independently in their own homes. Our device has real impact on healthcare economics and the cost of supporting a specific healthcare demographic. 

Find-me is backed by leading venture capital firm OneVentures and the Advance Queensland Business Development Fund.


The opportunity

The role requires a proactive approach and willingness to be part of a rapidly growing and dynamic cultured company. Your experience in sales, customer service, business administration and support in the sales and marketing environment will match your passion, your keen eye for detail and ability to multi-task.

We seek high performance from an all-rounder who will create positive customer experiences. You will be the first point of contact and go-to person for our many customers as well as our sales, marketing and IT team. You will report directly to the CEO in this function.


What do you bring to the table?

Skills & experience


  • Generation of Sales leads

  • Knowledge and relationships with Distributors would be an asset

  • Working with current Distributers of our device

  • Creating cycle plans to phone customers

  • On line and Telephone sales orders

  • Managing customer relationships and databases to ensure consistent customer support and data accuracy

General Administration

  • Day to Day business administration 

  • First point of call for all office needs 

  • EA support to the CEO 

  • General business support for sales team (trade shows and exhibitions, meetings, workshops, field and key accounts)

  • Updating product literature and order forms 

  • Coordination of promotions, sales tools, POS, training materials and products samples

  • Management of PR / sales product stock and images 

  • Warehousing and logistics management

Customer service

  • Reception duties 

  • Sales order processing and invoicing 

  • Customer service management 

  • Work with the sales team, other stakeholders and 3rd parties to ensure the delivery of exceptional customer experience

To be considered for this role, you will need to possess:

  • 2+ years’ experience in a similar role 

  • Outstanding communication and multi-tasking skills 

  • An ability to work under pressure and meet deadlines 

  • Advanced MS Office (outlook, excel, ppt etc) skills 

  • Ability to learn new programs like Xero and Paysonline

  • Qualifications in business, office administration and/or bookkeeping 

  • Start-up business familiarity 

  • Team-focused, 'can do' attitude 

  • Must be able to work unsupervised and have the ability to use your initiative

  • Strong organisational skills with an attention to detail

Benefits & culture

If you're successful in joining this team you will be joining a fast tracked wholly Australian owned business, that appreciates your input and local market knowledge and you will be involved in the total business mix of launching new brands and we offer:

  • A role based in sunny Queensland operating out of the vibrant Fortitude Valley Office  “The Precinct”.

  • The opportunity to really make a difference to develop the market for our bespoke product.


If you believe this is the role for you, please send your Cover Letter and CV to with the email title - Application ISL01