Find-Me Technologies is looking for an Internal Sales, Customer Service and Administration Person
Find-me technologies, the developer of the Find-me Carers Watch is looking for an Internal Sales, Customer Service and Administration Support person.
Find-me is a healthcare “start-up” who has developed a patented mobile Personal Emergency Response System (mPERS) that helps the elderly and vulnerable to live safely and independently in their own homes. Our device has real impact on healthcare economics and the cost of supporting a specific healthcare demographic.
Find-me is backed by leading venture capital firm OneVentures and the Advance Queensland Business Development Fund.
The role requires a proactive approach and willingness to be part of a rapidly growing and dynamic cultured company. Your experience in sales, customer service, business administration and support in the sales and marketing environment will match your passion, your keen eye for detail and ability to multi-task.
We seek high performance from an all-rounder who will create positive customer experiences. You will be the first point of contact and go-to person for our many customers as well as our sales, marketing and IT team. You will report directly to the CEO in this function.
What do you bring to the table?
Skills & experience
Generation of Sales leads
Knowledge and relationships with Distributors would be an asset
Working with current Distributers of our device
Creating cycle plans to phone customers
On line and Telephone sales orders
Managing customer relationships and databases to ensure consistent customer support and data accuracy
Day to Day business administration
First point of call for all office needs
EA support to the CEO
General business support for sales team (trade shows and exhibitions, meetings, workshops, field and key accounts)
Updating product literature and order forms
Coordination of promotions, sales tools, POS, training materials and products samples
Management of PR / sales product stock and images
Warehousing and logistics management
Sales order processing and invoicing
Customer service management
Work with the sales team, other stakeholders and 3rd parties to ensure the delivery of exceptional customer experience
To be considered for this role, you will need to possess:
2+ years’ experience in a similar role
Outstanding communication and multi-tasking skills
An ability to work under pressure and meet deadlines
Advanced MS Office (outlook, excel, ppt etc) skills
Ability to learn new programs like Xero and Paysonline
Qualifications in business, office administration and/or bookkeeping
Start-up business familiarity
Team-focused, 'can do' attitude
Must be able to work unsupervised and have the ability to use your initiative
Strong organisational skills with an attention to detail
Benefits & culture
If you're successful in joining this team you will be joining a fast tracked wholly Australian owned business, that appreciates your input and local market knowledge and you will be involved in the total business mix of launching new brands and we offer:
A role based in sunny Queensland operating out of the vibrant Fortitude Valley Office “The Precinct”.
The opportunity to really make a difference to develop the market for our bespoke product.